What we believe
Business is decisions, not procedures.
Ask any business owner about their day, and you'll hear a long list of actions: reviewed, asked, copied, followed up, reminded. Then ask them: what decisions did you make today? Usually only a few, and they may not remember them.
This isn't a flaw in people. It's a flaw in the shape of the work itself. Procedures multiply because information is scattered, because the next step lives in someone's memory, and because every system sees only part of the picture.
But procedures are not the work. The work is the decision: to buy or not to buy, from this supplier or that one, now or in a week. Everything around the decision is just a means of reaching it.
That's where we started. If procedures are just a means, a system can take them on: gathering the number from its source, comparing, preparing, following up. What's left for the person is what no one else should own: to decide.
This is what we mean when we say business is decisions. It's a design decision: every operation in Wosool ends in one card, with everything you need to decide, and nothing else.